Terms of Use

Last updated: January 2024

Agreement to Terms

By accessing or using the Fable-branch website (fable-branch.com) and our consultation services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Description of Services

Fable-branch provides vehicle consultation services to assist individuals and businesses in making informed decisions about vehicle purchases, with particular focus on comparing petrol, hybrid, and electric vehicle options. Our services include but are not limited to:

• Quick Assessment consultations
• Comprehensive Analysis packages
• Fleet Transition Planning
• EV Readiness Assessments
• Petrol vs Hybrid Analysis
• Second Opinion Reviews

Nature of Advice

Our consultation services provide guidance and recommendations based on the information you provide and our analysis of your circumstances. It is important to understand that:

• Our recommendations are advisory in nature and should not be considered as financial, legal, or professional advice
• Vehicle performance, costs, and values are estimates based on available data and typical usage patterns
• Actual results may vary depending on numerous factors including but not limited to driving habits, maintenance, fuel prices, electricity rates, and market conditions
• You are responsible for your own purchasing decisions and should conduct your own research

Booking and Payment

When booking a consultation service:

• You agree to provide accurate and complete information
• Payment is required before the consultation takes place
• Prices are as displayed on our website at the time of booking
• All prices are in British Pounds Sterling (GBP) and include VAT where applicable

Cancellation and Refunds

Our cancellation policy is as follows:

• Cancellations made more than 48 hours before the scheduled consultation: Full refund
• Cancellations made 24-48 hours before: 50% refund
• Cancellations made less than 24 hours before: No refund
• Rescheduling is available at no charge if requested more than 24 hours in advance

We reserve the right to cancel or reschedule consultations in exceptional circumstances, in which case a full refund or alternative appointment will be offered.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Fable-branch or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without our prior written permission.

User Responsibilities

When using our website and services, you agree to:

• Provide accurate and truthful information
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorised access to any part of the website
• Not interfere with the proper working of the website
• Respect the intellectual property rights of Fable-branch and third parties

Limitation of Liability

To the fullest extent permitted by applicable law:

• Fable-branch shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services
• Our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim
• We do not guarantee that our website will be uninterrupted, timely, secure, or error-free

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Fable-branch, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Fable-branch. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the new terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

Fable-branch
47 Westfield Business Park
Thornbury Road
Bristol BS35 2YQ
United Kingdom

Email: [email protected]